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4How to Run a Windows Security Quick Scan
This article supports the Run a Windows Security Quick Scan step in the Computer Running Slowly workflow. It explains how to perform a Microsoft Defender Quick Scan to identify common malware that may be affecting system performance before continuing with additional troubleshooting.
View ArticleHow to Check Security Software for VPN Conflicts
This draft supports the “Check Security Software for VPN Conflicts” step in the VPN Connectivity Troubleshooting (Windows) workflow. It explains the intended check, safe execution, and the evidence to capture before continuing.
View ArticleHow to Configure Security Software for the VPN
Use this article when security software appears to be interfering with a VPN connection on a Windows device. It covers reviewing firewall or security-software settings, creating an approved exception or allow rule for the VPN when appropriate, keeping security protections enabled, and verifying the VPN connection afterward. On managed devices, follow organizational policy or contact IT support before changing security settings.
View ArticleHow to Inspect Security and Filtering Evidence
Help a reviewer support the Inspect Security and Filtering Evidence step without changing the workflow automatically.
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