Published Knowledge
How to Check Video Cable Connections
Reviewed knowledge
This article has been approved for use in Gnojo.
Overview
Help a reviewer support the Check Video Cable Connections step without changing the workflow automatically.
Troubleshooting Checklist
- Ensure the video cable (HDMI, DisplayPort, USB-C, VGA, DVI) is securely connected at both the computer's output port and the monitor's input port. If possible, try a different video cable or a different port on both the computer and monitor.
Common Indicators
- Record the observed result and return to the originating workflow.
Related Topics
Knowledge Check
What should you do after completing this support step?
- Record the result and return to the workflow
- Make unrelated changes
- Ignore the result
Official Sources and References
Computer Turns On But No Display: Troubleshoot Display Problems | Dell US | https://www.dell.com/support/contents/en-us/article/product-support/self-support-knowledgebase/monitor-screen-video/monitors-and-screens?msockid=21c3dc47de1365aa1680cabbdf13643f\nTroubleshooting blank screens in Windows - Microsoft Support
External technical reference
Article Details
- Article ID
- how-to-check-video-cable-connections
- Schema version
- 1.0
- Review status
- approved
- Reviewed by
- Gnojo reviewer
- Reviewed at
- 2026-08-08T22:57:35.258279+00:00